How are OTP SMS services compliant with Indian DLT regulations?
If you are wondering how OTP SMS services comply with DLT regulations in India, here is a clear and easy to understand guide.
What are the DLT regulations?
The DLT framework is a blockchain-based system implemented to ensure transparency, prevent spam, and protect consumers from spam. Within this system, every entity involved in sending SMS (companies, telemarketers and telecommunications operators) must register on the DLT platform.
For OTP SMS services, DLT compliance ensures that messages are delivered securely, quickly and without violating privacy regulations.
Steps for OTP SMS compliance with DLT regulations
DLT registration
Businesses must register their entity on an approved DLT platform.
Popular platforms include Vodafone Idea, Airtel and Jio.
The registration process requires KYC (Know Your Customer) documents and company details to verify the entity.
Template approval
OTP SMS messages must have a pre-approved format.
Businesses are required to submit SMS templates to the DLT platform for approval.
These templates must include placeholders for dynamic content, such as OTP numbers, for clarity and consistency.
Header Registration (Sender ID).
OTP messages must be sent from a registered header or Sender ID.
The header usually represents the brand or organization sending the message and ensures authenticity.
For transactional SMS such as OTP, the sender IDs are non-advertising in nature (eg "SMS2OR" for SMS2Orbit).
Cleaning and Verification
All OTP SMS messages are validated against the DLT system to ensure they match approved templates.
Inappropriate messages are blocked to prevent spam or fraudulent activities.
Real-time monitoring and reporting
The DLT system enables real-time tracking of SMS delivery.
Businesses can track the success of OTP delivery and fix any failure immediately.
Benefits of DLT compliance for OTP SMS services
Improved security
Prevents unauthorized access and fraudulent activities.
OTP messages are delivered through authenticated channels, ensuring customer confidence.
Spam prevention
It blocks spam or inappropriate messages and maintains a clean communication ecosystem.
Legal protection
Compliance with TRAI regulations protects businesses from sanctions and bans.
Improved delivery rates
Messages sent through DLT-compliant systems have a higher chance of reaching the recipient without delay.
Customer trust
DLT compatible OTP services ensure customers that their data and transactions are safe.
How SMS2Orbit ensures compliance with DLT for OTP SMS
At SMS2Orbit, we understand the importance of TRAI DLT compliance.
Our OTP SMS services are fully compatible and offer:
Hassle-free DLT registration assistance: We guide businesses through the registration process.
Pre-Approved Templates: Get access to ready-to-use templates that meet DLT requirements.
Real-time monitoring: Track your OTP and success rate effortlessly.
Secure Sender ID: Ensure your brand identity is protected with authenticated headers.
With SMS2Orbit, businesses can focus on growth while we handle the complexities of DLT compliance.
If More Information About The SMS Service Provided By SMS2ORBIT Is Desired, Please Don’t Hesitate To Contact The Business Team. They Can Be Reached At business@sms2orbit.com Or By Calling 97248 55877.
