Key differences between RCS and SMS

Multimedia capabilities

SMS: SMS is limited to plain text, with no support for multimedia files.

RCS: RCS supports multimedia, including images, GIFs, videos and interactive buttons, allowing businesses to create more engaging and visually appealing messages.

Interactive features

SMS: Messages are one-way and lack interactivity beyond plain text.

RCS: With RCS, businesses can include action buttons that allow customers to book appointments, make purchases, or work with surveys—all within the message.

Branding opportunities

SMS: Messages sent via SMS appear as plain text without a tag, often from unrecognized phone numbers.

RCS: RCS allows businesses to send branded messages with logos, colors and verified sender identity. This creates a more credible and professional appearance.

Read receipts and delivery status

SMS: Basic SMS can confirm delivery, but there is no way to know if the recipient has read the message.

RCS: RCS provides read receipts and delivery receipts, giving businesses better visibility into message engagement.

Limits on length and content

SMS: SMS is limited to 160 characters per message, with charges for longer texts.

RCS: There are no such restrictions with RCS, allowing businesses to send more detailed and visually rich content without worrying about character counts.

Safety features

SMS: SMS lacks encryption, making it less secure for sensitive information.

RCS: RCS supports end-to-end encryption and offers increased security, especially for financial institutions, healthcare providers and businesses that deal with sensitive data.

If More Information About The SMS Service Provided By SMS2ORBIT Is Desired, Please Don’t Hesitate To Contact The Business Team. They Can Be Reached At business@sms2orbit.com Or By Calling 97248 55877.

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